Welcome to twominenglish.com. Teaching you English through two-minute lessons.
In this lesson you will learn how to book a hotel by calling in advance.
Rouf: Hello, is this the Parkland Residency?
Hans: Yes, I am Hans. How may I help you?
Rouf: I'd like to book a room for tomorrow.
Hans: For how many people?
Rouf: Just me.
Hans: Okay Sir. What's your complete name, please?
Rouf: Rouf Hughes. What is the total cost?
Hans: That would be $120 per night.
Rouf: No problem. Book the room for one night, please.
Hans: Sure, may I know your cell phone number?
Rouf: Yes, it's 345 344.
Hans: Thank you. How would you like to pay?
Rouf: I can pay through credit card.
Hans: Okay. I will call you back in about 10 minutes to confirm your booking.
Rouf: Thank you very much.
Rouf: Parkland Residency, this is Rouf. How may I help you?
Windy: Hi, I'm Windy Dakota. I was wondering if I can get a good suite for the 12th of this month?
Rouf: Sorry Miss Dakota, we have no vacant suites for that day.
Windy: Alright, then what about the 24th?
Rouf: Please give me a moment.
Rouf: Yes, suites are available for that day, would you like to book one?
Windy: I'll have to call you back, thank you.
Rouf: No problem.
Hans: Hello, this is Hans Schefield. What are your rates per day for a room?
Selene: Mr. Schefield, we have rooms ranging from $100 to $500 per day.
Hans: What's the price for family suite with 2 beds?
Selene: Deluxe family suites start from $450. May I know for how many people you would need the suite?
Hans: We are four. Two adults and two kids.
Selene: Great. It would be $500 for the best suite.
Hans: Ah! That's expensive. Let me know if there's a good room facing the sea.
Selene: One second... Yes, we have a fine sea-view suite for you. It is $350.
Hans: Now that sounds nice!
Selene: Will you be booking it, Mr. Schefield?
Hans: Yes, please.
Selene: Front desk, Hotel La Belle. How may help you?
Windy: Yes, I called you an hour earlier. I'm Windy Dakota.
Selene: Yes, Miss Dakota. Would you like to book a room now?
Windy: Yes. But what are my payment options?
Selene: We accept all types of credit cards. There is also a special rebate of 5% on American Express cards.
Windy: That's fine, but the problem is I don't have a card! I only have a Visa checking account.
Selene: Okay...No problem.
Windy: Can I use my checking account?
Selene: Yes, certainly. You can use the debit card connected to your checking account.
Windy: Thank you!
Selene: You are welcome, Miss Dakota.