Complaining at a Restaurant - Food English Conversation - English lesson about food

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In this lesson, we will talk about phrases that you can use when you need to complain at a restaurant.

Not Enough Options.

Elan: Are you ready to order, Sir?

Richie: I wanted to try something new today, but I don't see anything interesting on the menu.

Elan: What kind of food are you looking for?

Richie: Hmm.. nothing specific. Actually, I’ve tried all the dishes that are listed here. I was looking to explore new ones.

Elan: Let me to talk to the chef. I’m sure he can suggest something.

Richie: No.That’s okay. Let me just suggest that you add some more food variety to your menu. I haven’t seen any changes in it, for a while now.

Elan: You’ve been one of our more regular customers. I’ll definitely take your suggestion to the manager.

Richie: That’s good. For now, you can bring me the red sauce pasta and potato wedges.

The Soup Wasn’t Good.

Andy: Excuse me! Are you out of vegetables today?

Sam: I am sorry, Sir. I don’t understand...

Andy: I ordered a Creamy Vegetable Soup and there aren’t many vegetables in it. It’s mainly just broth.

Sam: I really apologize for that. Allow me to replace it with a better one.

Andy: No. That’s alright now. I’ll just fill up on the main course.

Sam: I assure you it won’t happen again. As a token of our apologies, we won’t charge you for the soup.

Andy: That’s good. I hope we won’t be disappointed with the food quality.

Sam: You will not, Sir.

This Is Not How I Ordered It.

Elan: Excuse me! Would you mind telling me who’s the cook?

Sam: What’s wrong, Sir? Is there anything I can help you with?

Elan: Well, as you can see, I ordered a chicken parmigiana and the chicken is not well-cooked.

Sam: I really apologize for this mistake. Allow me to get you a better dish.

Elan: That’s alright, but you people have been running this restaurant for so long! Usually such things do not happen here.

Sam: It’s a random mistake. I apologize on behalf of my chef.

Elan: I would appreciate if you can replace it with a well-cooked dish.

Sam: Sure. Thank you for your patience.

It Is Taking Too Long!

Andy: Excuse me, Captain!

Richie: Yes Sir. How can I help you?

Andy: Well, it’s been 20 minutes since I gave my order. We’ve haven’t received any appetizers or even any drinks yet.

Richie: Kindly give me a couple of minutes. I’ll check the status of your order.

Andy: Please do so. I’m in a hurry and don’t have much time today.

Richie: Sure. I’ll bring your drinks now, and your order will be on your table within the next 5 minutes.

Andy: Thanks a lot.

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