Welcome to twominenglish.com. Teaching you English through two-minute lessons.
In this lesson, we will talk about phrases that you can use when you need to complain at a restaurant.
Elan: Are you ready to order, Sir?
Richie: I wanted to try something new today, but I don't see anything interesting on the menu.
Elan: What kind of food are you looking for?
Richie: Hmm.. nothing specific. Actually, I’ve tried all the dishes that are listed here. I was looking to explore new ones.
Elan: Let me to talk to the chef. I’m sure he can suggest something.
Richie: No.That’s okay. Let me just suggest that you add some more food variety to your menu. I haven’t seen any changes in it, for a while now.
Elan: You’ve been one of our more regular customers. I’ll definitely take your suggestion to the manager.
Richie: That’s good. For now, you can bring me the red sauce pasta and potato wedges.
Andy: Excuse me! Are you out of vegetables today?
Sam: I am sorry, Sir. I don’t understand...
Andy: I ordered a Creamy Vegetable Soup and there aren’t many vegetables in it. It’s mainly just broth.
Sam: I really apologize for that. Allow me to replace it with a better one.
Andy: No. That’s alright now. I’ll just fill up on the main course.
Sam: I assure you it won’t happen again. As a token of our apologies, we won’t charge you for the soup.
Andy: That’s good. I hope we won’t be disappointed with the food quality.
Sam: You will not, Sir.
Elan: Excuse me! Would you mind telling me who’s the cook?
Sam: What’s wrong, Sir? Is there anything I can help you with?
Elan: Well, as you can see, I ordered a chicken parmigiana and the chicken is not well-cooked.
Sam: I really apologize for this mistake. Allow me to get you a better dish.
Elan: That’s alright, but you people have been running this restaurant for so long! Usually such things do not happen here.
Sam: It’s a random mistake. I apologize on behalf of my chef.
Elan: I would appreciate if you can replace it with a well-cooked dish.
Sam: Sure. Thank you for your patience.
Andy: Excuse me, Captain!
Richie: Yes Sir. How can I help you?
Andy: Well, it’s been 20 minutes since I gave my order. We’ve haven’t received any appetizers or even any drinks yet.
Richie: Kindly give me a couple of minutes. I’ll check the status of your order.
Andy: Please do so. I’m in a hurry and don’t have much time today.
Richie: Sure. I’ll bring your drinks now, and your order will be on your table within the next 5 minutes.
Andy: Thanks a lot.