Welcome to twominenglish.com. Teaching you English through two-minute lessons.
In this lesson we will learn the phrases and words that you can use when you talk to a service representative about your Internet connection.
Ami: I need somebody to come over and fix my Internet.
Assistant: What’s the problem with your Internet?
Ami: I’ve been experiencing connecting problems.
Assistant: How long has your net been like this?
Ami: It’s been a couple of days now.
Assistant: Can you connect to the wi-fi signal?
Ami: I can connect alright, but I can’t surf.
Assistant: Hmm... I will send someone right along to take a look.
Ami: I’d like to have the Internet on my computer.
Assistant: What kind of connection do you want?
Ami: I don’t know. What are the options?
Assistant: You can get either get dial-up or DSL.
Ami: Which one do you recommend?
Assistant: DSL is the best. It won’t tie up your phone line.
Ami: Great! That means I can use my phone and internet at the same time.
Assistant: That’s correct! You can.
Ami : Alright. I will go for DSL.
Ami: I need to get a high speed Internet connection.
Assistant: Do you want me to send someone to your office to tell you about the options?
Ami: Yeah! That sounds like a good idea. Please send someone.
Assistant: When do you want her to visit?
Ami: Can she come on Friday?.
Assistant: The only time we can come is on Friday is at 3.30 pm.
Ami: That’s perfect. See you on Friday.
Ami: I would like to order cable Internet.
Assistant: Okay. Which plan would you like to order?
Ami: I am not sure. What are the plans available?
Assistant: We have Internet plans starting from $10 a month to $150 a month.
Ami: I want a high-speed 24 -hour connection.
Assistant: You could get the $50 monthly plan. It’ll give you unlimited download at a speed of 4 MBPS.
Ami: That sounds good. I think I will order that.